If your organization has a Ductus support contract, the support contact person within your organization has the details needed to register a service request with our support staff. If you are not sure who you should turn to, you can send an email to helpdesk (@) dataductus.se and we will get back to you with the details.

If your organization does not yet have a support agreement with us, you can learn more about our Service Desk offering here.

Remote support client

If a support agent asks you to download the remote support client you can use this link:

https://get.teamviewer.com/8rs4hyh