The challenge
We’ve found the hardest part of automation isn’t the technical implementation, it’s adopting it into existing systems and teams.
According to the EMA Automation Survey, only 18% of automation projects report a complete success.
25%
reported failures
with Cross Team Communication
18%
reported failures
with Use Case Prioritization
17%
reported failures
with Business Value Clarity
Many of our customers have experienced the same pain points before working with us, sharing their frustrations that previous automation efforts didn’t produce the impact they expected. With our expertise, Ductus can help you prioritize and build automation that not only functions technically, but organically fits with existing business units and objectively measures its own success.
How we help
Many organizations are investing in automation. New tools, workflows, scripts and platforms are being introduced with high expectations for greater efficiency, faster delivery and lower operational cost. Yet too often, the business impact remains unclear.
Ductus helps customers move from isolated automation initiatives to impactful solutions by identifying how to leverage your existing automation landscape, providing time-tested prioritization strategies, and measuring the outcomes that prove efficacy.
Over our years of experience, we’ve developed an ethos that guides automation efforts at all levels of maturity into a set of best practices. When building automation solutions we prioritize usability, longevity, and transparency such that our customers can know exactly the impact of their investment.
With Impactful Automation, we have seen enterprise-level ROI in as little as 18 months.
Automation Value Discovery
Our typical engagement starts with a discovery phase where we meet with stakeholders and “survey the landscape.” We find out the current state of the customer’s automation efforts and discuss where they would like it to be.
Most importantly, we work with the customer to define important key performance indicators that automation solutions should measure.
We collaborate with our customers to identify pain points, drivers, and goals to construct an ROI-driven development plan unique to each organization.
Deliverables:
Analysis of your automation’s current state
Automation architecture and integration plan
Automation use-case inventory, prioritized backlog, and roadmap
List of critical KPIs and ROI estimates
Automation Accelerator Powered by AI
After discovery, we are ready to accelerate your automation maturity by following the development plan through a high-priority use case.
Through the automation accelerator, we demonstrate the efficacy of our development plans to set up your interactive automation factory for success.
The goal is not just to build automation faster, but to prove whether the use case and overall approach creates meaningful operational value.
Deliverables:
Fully developed high-priority production-ready automation use case
Essential CI/CD & testing infrastructure
KPI measurements
Adoption and enablement sessions
Project retrospective and integration enhancements
Documented next steps towards your automation goals
Automation Factory
Once we have proven a small sample size of use cases is operating within the organization as expected, we move into scaling automation through an iterative operating model we call an Automation Factory.
During the engagement, Ductus helps establish the processes, roles, delivery cadence and governance needed to manage an automation backlog and turn it into reliable production outcomes.
This includes quality assurance, stakeholder alignment, operational enablement and continuous tracking of value over time.
Deliverables:
Process for continuously filling automation backlog
Ongoing development of automated use-cases, accelerated by AI
Prioritization and governance model
Matured DevOps and QA practices
Wide-spread operational adoption plan
Robust value tracking and improvement plans
Long-term support model
Are you ready to avoid the most common pitfalls in automation initiatives and maximize the value of your investments?
