We’ve found the hardest part of automation isn’t the technical implementation, it’s adopting it into existing systems and teams.

According to the EMA Automation Survey, only 18% of automation projects report a complete success.

Many of our customers have experienced the same pain points before working with us, sharing their frustrations that previous automation efforts didn’t produce the impact they expected. With our expertise, Ductus can help you prioritize and build automation that not only functions technically, but organically fits with existing business units and objectively measures its own success.

Our typical engagement starts with a discovery phase where we meet with stakeholders and “survey the landscape.” We find out the current state of the customer’s automation efforts and discuss where they would like it to be.

Most importantly, we work with the customer to define important key performance indicators that automation solutions should measure.

We collaborate with our customers to identify pain points, drivers, and goals to construct an ROI-driven development plan unique to each organization.

Analysis of your automation’s current state

Automation architecture and integration plan

Automation use-case inventory, prioritized backlog, and roadmap 

List of critical KPIs and ROI estimates


After discovery, we are ready to accelerate your automation maturity by following the development plan through a high-priority use case. 

Through the automation accelerator, we demonstrate the efficacy of our development plans to set up your interactive automation factory for success. 

The goal is not just to build automation faster, but to prove whether the use case and overall approach creates meaningful operational value.

Fully developed high-priority production-ready automation use case 

Essential CI/CD & testing infrastructure

KPI measurements

Adoption and enablement sessions 

Project retrospective and integration enhancements 

Documented next steps towards your automation goals 


Once we have proven a small sample size of use cases is operating within the organization as expected, we move into scaling automation through an iterative operating model we call an Automation Factory.

During the engagement, Ductus helps establish the processes, roles, delivery cadence and governance needed to manage an automation backlog and turn it into reliable production outcomes.

This includes quality assurance, stakeholder alignment, operational enablement and continuous tracking of value over time.

Process for continuously filling automation backlog 

Ongoing development of automated use-cases, accelerated by AI 

Prioritization and governance model 

Matured DevOps and QA practices

Wide-spread operational adoption plan 

Robust value tracking and improvement plans

Long-term support model