Data-driven Decision Making for Service Providers

In this installment of the webinar series, Transformative Automation for Network Providers, Stefan Wallin will discuss how network providers can make business decisions based on high quality data.

Customer experience and service quality should be the primary goals of automation. In this session, Stefan will explore how the quality data, versus the quantity, is the key to determining where network providers are and where they want to be with respect to delivered service, customer experience, partner SLAs and more.

The webinar will provide principles for enabling  data-driven decisions in order for service providers to know how their networks and services are functioning, rather than guessing. Finally, Stefan will touch on what can go wrong in data-oriented efforts such as building data lakes and implementing Artificial Intelligence/Machine Learning technologies.

Learn more about our Network Automation Assessment Offering.

Presenter
Stefan Wallin, CTO, Data Ductus