Objectivity is one of the four key pillars of Impactful Automation, leading teams to define success and measure their progress towards it.

In this video, NA Solutions Architect Brad Zellefrow covers what objectivity means to automation initiatives, some examples of key metrics, and simple ways to bring Objectivity into your team.

Key Takeaways:

• Define a Target
  Having a clearly stated goal in writing for your automation program helps you guide discussions. Your team will have better direction and will be able to more efficiently make progress towards the target.
• Agree on a Measure
  Oftentimes, our goals are hard too nuanced track. Find an easy metric, or metrics, that capture the core of your goal such that you have some sort of quantifier for progress. Whether it’s mean time to repair, uptime, cost savings, or an industry specific, having a readily available set of KPIs will help automation advocate for itself!

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