Pillars of Automation: Transparency

Transparency is one of the four key pillars of Impactful Automation, asking teams to implement efficient communication and self-documentation into every part of their work.

In this video, NA Solutions Architect Brad Zellefrow describes how to focus efforts in transparency and how a lack of it can lead to unforeseen slow-downs.

  • Build Visual Representations
    Communicating in multiple ways will improve the efficacy of information transfer. Reducing reliance on a reader’s technical skill will allow for communication to happen naturally, and allows you to distill insights into action items for your automation.
  • Overcommunicate
    Teams often have their own assumptions on verbiage, process, and day-to-day operations. When you call these assumptions out, communicate with specifics, and clearly broadcast your ways of working, you work towards ensuring that your automation will be properly completing its objectives.

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