{"id":33063,"date":"2025-03-20T16:46:41","date_gmt":"2025-03-20T15:46:41","guid":{"rendered":"https:\/\/ductus.global\/?p=33063"},"modified":"2025-03-20T17:53:48","modified_gmt":"2025-03-20T16:53:48","slug":"network-automation-support","status":"publish","type":"post","link":"https:\/\/ductus.global\/sv\/network-automation-support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\" style=\"min-height:300px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-d-plum-dark-background-color has-background-dim-60 has-background-dim\"><\/span><img decoding=\"async\" width=\"1920\" height=\"664\" src=\"https:\/\/ductus.global\/wp-content\/uploads\/2019\/06\/noa-am.jpg\" class=\"wp-block-cover__image-background wp-post-image\" alt=\"\" data-object-fit=\"cover\" data-object-position=\"94% 50%\" style=\"object-position:94% 50%;\" srcset=\"https:\/\/ductus.global\/wp-content\/uploads\/2019\/06\/noa-am.jpg 1920w, https:\/\/ductus.global\/wp-content\/uploads\/2019\/06\/noa-am-300x104.jpg 300w, https:\/\/ductus.global\/wp-content\/uploads\/2019\/06\/noa-am-768x266.jpg 768w, https:\/\/ductus.global\/wp-content\/uploads\/2019\/06\/noa-am-1024x354.jpg 1024w, https:\/\/ductus.global\/wp-content\/uploads\/2019\/06\/noa-am-1536x531.jpg 1536w, https:\/\/ductus.global\/wp-content\/uploads\/2019\/06\/noa-am-145x50.jpg 145w, https:\/\/ductus.global\/wp-content\/uploads\/2019\/06\/noa-am-840x291.jpg 840w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-ductus-white-color has-text-color has-link-color wp-elements-b2239d8ad6787069fe6b117fb5f8cab6\" style=\"font-size:20px\">NETWORK AUTOMATION<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-ductus-white-color has-text-color has-link-color wp-elements-f408b3886003c3da4920f23cc8ca56cd\" id=\"h-support-0\" style=\"font-size:42px;font-style:normal;font-weight:600\">Support<\/h1>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-small\"><\/div>\n\n\n\n<p class=\"has-preamble-font-size\">Once the solution has been delivered, the critical work of maintaining and running it begins. While most products come with support agreements, the solution is much more than just the individual products. Many operators find it challenging to navigate through multiple vendor support organizations when trying to pinpoint the root cause of an issue. At Ductus, we provide ongoing support for the developed solution and can also integrate the customer\u2019s product support to offer a more comprehensive service.<\/p>\n\n\n\n<p>Ductus offer these services as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support for our automation stack solution as a subscription, minor enhancements and small features can be added.\n<ul class=\"wp-block-list\">\n<li><strong>Deliverables<\/strong>: 2nd and\/or 3rd level support team<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Support Program for the Device Management Automation Platform (DMAP)\n<ul class=\"wp-block-list\">\n<li><strong>Deliverables:<\/strong> <a href=\"https:\/\/ductus.global\/ductus-device-management-automation-platform-dmap\/\">Learn more at our DMAP page<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-smaller\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\" id=\"h-for-more-information-please-contact\">For more information, please contact: <\/h4>\n\n\n\n<p class=\"has-text-align-center\">Peter Sallenhag, peter.sallenhag(at)ductus.se, +46 70 571 05 82<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-small\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-d-mocha-light-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-smaller\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-related-content\">Related content<\/h2>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-smaller\"><\/div>\n\n\n\n<section id=\"post-grid-block_1a252b3ac64d7e018876f2f13bc6663b\" class=\"post-grid aligncenter template-0\">\n\t<div class=\"inner-grid columns-3\">\n\t\t\n\t\t\t\t\n\n<div class=\"grid-item post \">\n\t<a href=\"https:\/\/ductus.global\/sv\/ensuring-longevity-and-reliability-in-your-network-automation\/\" class=\"block-link\" title=\"Ensuring Longevity and Reliability in Your Network Automation\">\n        \t\t<figura class=\"grid-item-image\">\n            <img decoding=\"async\" src=\"https:\/\/ductus.global\/wp-content\/uploads\/2025\/03\/Sturdy-bridge.png\" alt=\"Ensuring Longevity and Reliability in Your Network Automation\">\n        <\/figura>\n                        <span class=\"date-info \"  style=\"color:\"><span class=\"category-name last-cat\">Insight <\/span><\/span>\n        \t\t<div class=\"inner\">\n\t\t\t<span class=\"item-title alt-heading-font\">Ensuring Longevity and Reliability in Your Network Automation<\/span>\n\t\t\t<p class=\"item-text\">Have you started automating your network? That\u2019s a great decision! But here\u2019s the real question: Have you ensured&#8230;<\/p>\n\t\t<\/div>\n\t<\/a>\n<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\n<div class=\"grid-item post \">\n\t<a href=\"https:\/\/ductus.global\/sv\/cisco-crosswork-nso-expertise\/\" class=\"block-link\" title=\"Cisco Crosswork NSO expertise\">\n        \t\t<figura class=\"grid-item-image\">\n            <img decoding=\"async\" src=\"https:\/\/ductus.global\/wp-content\/uploads\/2021\/04\/network-5-833x441.jpg\" alt=\"Cisco Crosswork NSO expertise\">\n        <\/figura>\n                        <span class=\"date-info \"  style=\"color:\"><span class=\"category-name last-cat\">Insight <\/span><\/span>\n        \t\t<div class=\"inner\">\n\t\t\t<span class=\"item-title alt-heading-font\">Cisco Crosswork NSO expertise<\/span>\n\t\t\t<p class=\"item-text\">Cisco Crosswork NSO&nbsp;is the leading&nbsp;network automation platform for enterprises and service providers. When&#8230;<\/p>\n\t\t<\/div>\n\t<\/a>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-responsive-medium\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Once the solution has been delivered, the critical work of maintaining and running it begins. While most products come with support agreements, the solution is much more than just the individual products. Many operators find it challenging to navigate through multiple vendor support organizations when trying to pinpoint the root cause of an issue. At [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":6607,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4281],"tags":[],"class_list":["post-33063","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-network-automation"],"acf":[],"_links":{"self":[{"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/posts\/33063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/comments?post=33063"}],"version-history":[{"count":3,"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/posts\/33063\/revisions"}],"predecessor-version":[{"id":33163,"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/posts\/33063\/revisions\/33163"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/media\/6607"}],"wp:attachment":[{"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/media?parent=33063"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/categories?post=33063"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ductus.global\/sv\/wp-json\/wp\/v2\/tags?post=33063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}