VIDEO
The Most Common Pitfalls Automation Programs Face
Automation doesn’t always go as planned, and often encounters these three pitfalls on the journey to maturity.
When building an automation program, the focus is usually on solving technical problems. Organizational problems, when they occur, can be even more problematic and stop a skilled technical team in their tracks. In this video, we discuss the three most common organizational challenges we’ve seen automation programs face and how we solve them.
Key Takeaways:
- Avoid Islands of Automation
When automation appears naturally within an organization, disparate teams can unwittingly face friction when they encounter each other. Using a business process orchestration tool allows for a bridge to be built not only between automated tasks, but manual tasks as well. - Implement Value Assurance
Automation programs can wither if they don’t plan a way to prove their own business value, which is a task often overshadowed by the day-to-day technical challenges. We recommend implementing value assurance tools, such as KPI trackers, into your automation such that it can provide up-to-date information on how it’s improving the business. - Leverage Automation’s Strengths
When manual tasks are automated, oftentimes workstreams can stay static. Automation, however, can provide opportunities to parallelize or even remove parts of the process. When planning automation, make sure to take the opportunity to see if the process itself can become more efficient.
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